Property Marketing.uk

Privacy Policy

Last Updated: October 2025

Property-marketing.uk ("we", "our", or "us") is committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy explains how your personal information is collected, used, and disclosed by Property-marketing.uk in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

We are registered as a data controller with the Information Commissioner's Office (ICO), the UK's independent data protection authority. If you have concerns about how we handle your data, you have the right to lodge a complaint with the ICO at ico.org.uk.

1. Information We Collect

We collect information from you when you visit our website, submit an enquiry form, contact us by telephone or email, subscribe to our newsletter, or engage with our marketing services. The categories of personal data we may collect include:

  • Identity Data: First name, last name, company name, and job title.
  • Contact Data: Email address, telephone number, and postal address.
  • Project Data: Information about your property, marketing requirements, budget, and timeline.
  • Technical Data: Internet protocol (IP) address, browser type and version, time zone setting, browser plug-in types, operating system and platform, and other technology on the devices you use to access our website.
  • Usage Data: Information about how you use our website, products, and services, including pages visited, time spent, and referral sources.
  • Marketing and Communications Data: Your preferences in receiving marketing communications from us and your communication preferences.

2. How We Use Your Information

We will only use your personal data where we have a lawful basis to do so. The lawful bases we rely on include: performance of a contract, compliance with a legal obligation, our legitimate interests, and your consent. We use the information we collect to:

  • Respond to your enquiries and provide property marketing services you have requested.
  • Send you service-related communications, proposals, and project updates.
  • Improve the performance, content, and user experience of our website.
  • Send you marketing communications about our services where you have consented or we have a legitimate interest in doing so.
  • Comply with legal and regulatory obligations applicable to our business.
  • Prevent fraud and protect the security of our website and systems.
  • Analyse website traffic and usage to understand how visitors interact with our content.

3. Data Protection Rights (UK GDPR)

Under the UK General Data Protection Regulation, you have a number of important rights in relation to your personal data. Property-marketing.uk is committed to facilitating these rights promptly and without undue delay. You have the right to:

  • Access: Request a copy of the personal data we hold about you (a Subject Access Request).
  • Rectification: Request that we correct inaccurate or incomplete personal data we hold about you.
  • Erasure: Request that we delete your personal data where there is no compelling reason for us to continue processing it.
  • Restriction: Request that we restrict processing of your personal data in certain circumstances.
  • Portability: Request that we transfer your personal data to you or to a third party in a structured, commonly used, machine-readable format.
  • Object: Object to the processing of your personal data where we are relying on a legitimate interest.
  • Withdraw Consent: Where we rely on consent as the lawful basis for processing, you can withdraw your consent at any time.

To exercise any of these rights, please contact us and we will respond within 30 days.

4. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. In general, we retain client project data for up to 6 years following the end of a client engagement, and enquiry data for up to 2 years if no engagement results. Website usage and analytics data is retained for up to 26 months.

5. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal data to outside parties without your consent, except where necessary to deliver our services or where required by law. We may share data with:

  • Trusted service providers who assist us in operating our website and conducting our business, subject to appropriate data processing agreements.
  • Analytics providers (such as Google Analytics) to help us understand website usage.
  • Professional advisers including solicitors, accountants, and auditors where necessary.
  • Regulatory bodies, law enforcement agencies, or courts where required by law.

6. Cookies

Our website uses cookies to enhance your browsing experience. Please see our Cookie Policy for full details of the cookies we use and how to manage your preferences.

7. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please get in touch with us. Our registered address is Link House, 140 The Broadway, Surbiton, Surrey, KT6 7HT, United Kingdom. You can also raise a complaint directly with the Information Commissioner's Office.